16 lines
435 B
Java
16 lines
435 B
Java
package chain;
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/** Handles LOW priority tickets — basic FAQ and documentation responses */
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public class Level1Support extends SupportHandler {
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@Override
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protected boolean canHandle(SupportTicket ticket) {
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return ticket.getPriority() == SupportTicket.Priority.LOW;
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}
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@Override
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protected void handle(SupportTicket ticket) {
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System.out.println(" [Level-1] Resolved with FAQ: " + ticket);
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}
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}
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