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# routing: one classification call, then one specialised call
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message: I was charged twice this month
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call 1 | system: Classify the support message. Reply with exactly one wor... | user: I was charged twice this month
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call 2 | system: You are a billing specialist. Answer in two sentences an... | user: I was charged twice this month
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category: BILLING, fell back: false
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message: The connector returns 401 since Monday
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call 1 | system: Classify the support message. Reply with exactly one wor... | user: The connector returns 401 since Monday
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call 2 | system: You are a support engineer. Answer in two sentences and ... | user: The connector returns 401 since Monday
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category: TECHNICAL, fell back: false
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message: Do you have an office in Pune?
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call 1 | system: Classify the support message. Reply with exactly one wor... | user: Do you have an office in Pune?
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call 2 | system: You are a friendly support agent. Answer in two sentence... | user: Do you have an office in Pune?
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category: GENERAL, fell back: false
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