# Bi-encoder alone against bi-encoder top 50 + cross-encoder, by kind of question

kind                   ranking    hit@1    hit@3    hit@5    MRR@10
exact error code       bi-encoder  2/12   5/12   8/12  0.374
                       reranked    8/12  12/12  12/12  0.792
exact SKU or setting   bi-encoder 12/12  12/12  12/12  1.000
                       reranked   12/12  12/12  12/12  1.000
paraphrase             bi-encoder 15/24  22/24  23/24  0.767
                       reranked   17/24  20/24  20/24  0.778
code plus words        bi-encoder 12/12  12/12  12/12  1.000
                       reranked   12/12  12/12  12/12  1.000